Privacy Policy
Information We Collect
When you place an order, contact us or use our website. Cherchi may collect information such as your name, phone number, delivery address, email address, and order details. We collect only the information reasonably necessary to process your order, provide customer service, communicate with you, and operate our store.
How We Use Your Information
We use the information we collect to process and fulfill orders, arrange delivery, communicate with customers about their orders, provide customer support, improve our website and services, and maintain the security and proper operation of our store.
Sharing Your Information
We do not sell or rent your personal information. We may share necessary information with trusted service providers, such as delivery companies, payment providers, or website service providers, only when needed to process orders, complete deliveries, provide services, or operate our store.
Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online is completely secure, and we cannot guarantee absolute security.
Cockies and Website Technology
Our website may use cookies and similar technologies that are necessary for the website and online store to function properly. These technologies may help maintain the shopping cart, remember user preferences, improve website performance, and understand how visitors use our website.
Your Rights And Choices
You may contact Cherchi to ask about the personal information we hold about you, request that inaccurate information be corrected, or request deletion of your personal information where appropriate. Some information may need to be retained when necessary to complete transactions, maintain business records, or comply with applicable legal obligations.
Data Retention
We retain personal information only for as long as reasonably necessary to process orders, provide customer service, maintain appropriate business records, and comply with applicable legal obligations. When personal information is no longer needed, we will take reasonable steps to delete or securely dispose of it.
Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information directly from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page, and the revised policy will apply from the date it is published.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact Cherchi through our contact page or WhatsApp. We will do our best to respond to your request as soon as reasonably possible.