Delivery Areas
We currently deliver within Iraq. Delivery availability and delivery times may vary depending on the customer’s location. If your area is not available at checkout, please contact Cherchi through our page or WhatsApp for assistance.
Delivery Timeframes
Delivery times vary depending on the customer’s location. We aim to deliver orders as quickly as possible, but estimated delivery times may be affected by the destination, availability of delivery services, holidays, weather conditions, or other circumstances beyond our control.
Delivery Fees
Delivery fees vary depending on the customer’s location and will be communicated at checkout or when the order is confirmed. Any applicable delivery fee will be clearly stated before the order is finalized.
Order Processing
Orders are processed after they have been confirmed. Processing times may vary depending on product availability and whether an item is ready-made or made-to-order. For handmade or custom-made products, additional preparation time may be required. Any relevant information about preparation time will be communicated to the customer before the order is finalized.
Delivery Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to weather conditions, holidays, high order volumes, delivery service disruptions, or other circumstances beyond our control. If we become aware of a significant delay affecting your order, we will make reasonable efforts to inform you.
Delivery Responsibility
Once an order has been delivered and accepted by the customer, Cherchi is not responsible for loss, damage, or improper handling that occurs afterward. Customers should inspect their order carefully at the time of delivery. For information regarding damaged, incorrect, or eligible returns, please refer to our Refund & Returns Policy.